Contact and editorial support

Contact the editors

For corrections, factual feedback, outdated bonus details, broken links or other editorial issues, email the Spinsy Casino editorial team at [email protected]. This contact is only for editorial content; we cannot help with player-account problems, payments or dispute resolution.

Tell us which page is affected and a short description of the issue so we can prioritise fixes.

• Page URL and page title
• Brief description of the problem
• Exact text or bonus offer that is incorrect
• Screenshots, dates and the device or browser used
• Preferred correction and any supporting sources

Response time

We aim to acknowledge receipt within 3 business days and to resolve straightforward corrections within 7 business days. Complex checks or verification with external providers can take up to 15 business days.

If you do not receive an acknowledgement after 7 business days, please resend your message to [email protected] and include the original sent date.